Airport Services

Baggage Service Offices

Located: Lower Level in Baggage Claim (Note: Frontier Airlines is located behind their ticket counter)

Barber

Located: Upper Level pre-security
Hours:Mon-Fri 9 AM - 5:30 PM, Sat 10 AM - 4 PM, Sun by appt. only.

Chargers

Lounge seating with iPad arms and in-seat plugs are located at every gate in the airport terminal. Additionally, Power Charge Poles are located at Gates #4, #5, #7, #8, #9, #10, #11, #14, #15, #16, #18, #22, #23 and #25.

COVID-19 testing (on site)

(716) 907-9000
WNY rapid testing located in east section of Baggage Claim (near carousel 1). Due to WNY Rapid Testing’s restricted hours at the Airport, kindly call to verify hours of operation or to make an appointment prior to going to the Airport for your test. Please call: 716-907-9000

For more information visit: wnyrapidtesting.com

Electric Car Charging

Charge your electric vehicle for free at the Buffalo Niagara International Airport. Three charging stations are available on Level 1, Section F-2 in the Daily/Hourly Parking Garage. Use based on availability.

Ground Transportation Desk

Located: Lower Level - Baggage Claim

Taxi and shuttle information for Buffalo, Niagara Falls and Canada. Confirmation of Niagara Air Bus reservations.

Information Desk

Located: Lower Level - Across from baggage claim

Meet & Greet Area (East Terminal)

Located: Upper Level in East Terminal for: Delta Airlines, JetBlue Airways, Southwest Airlines and United Airlines

Meet & Greet Area (West Terminal)

Located: Lower Level in West Terminal for: American Airlines and Frontier Airlines

Pet Relief Area

Located: Lower level arrivals. Exit right out of terminal. Area has posted signs. Also on departures level between Gates 11 and 14.

Security Checkpoint

Located: Upper Level

Click here to view our security protocols.

SmarteCarte

Located: Lower Level Baggage Claim

WiFi

Stay connected with unlimited 45 minute sessions of complimentary WiFi access throughout the airport.

BUF Free Wifi or Boingo Hotspot

visit boingo.com/about-passpoint

Airport Guide