FAQ’s

Are hoverboards allowed in the Buffalo Airport and on flights?
Due to concerns regarding the lithium batteries used in hoverboards (balance boards, gravity boards, self-balancing devices, etc.) effective immediately all Buffalo Niagara International Airport Airlines will not transport hoverboards in either checked luggage or as a carryon item. Additionally, hoverboards (balance boards, gravity boards, self-balancing devices, etc.) are not allowed in the Buffalo Niagara International Airport terminal.
What is the Airport Code?
The World Airport Code is BUF. The abbreviation (BNIA) is not the Airport Code. It is an abbreviation for Buffalo Niagara International Airport.
Is there anywhere to smoke in the terminal?
Smoking is allowed pre-security in designated areas on both the Arrivals and Departures level. After passing through the checkpoint, there is no smoking.
Can I sleep overnight in the terminal?
The terminal is open 24/7. There are seats on both levels. Food service is available pre-security at the Lake Erie Pub which opens at 5 a.m.
Is there internet service in the terminal; Is it free?
There is free internet service available throughout the terminal.
Can a non-traveler accompany a minor, elderly, or disabled traveler to the gate?
Your airline will make that decision. The non-traveler must show government issued picture ID, and the airline may choose to issue a temporary gate pass. The non-traveler will be screened at the checkpoint, and must leave the secured side as soon as the plane is boarded.
Are reservations required in parking?
Parking reservation are not required. However, a reserved parking option is available in the daily/hourly garage.
How often do the transportation shuttles run?
Shuttles run every 15 minutes 24/7 to and from the terminal.
Is the terminal open 24/7?
Yes, the terminal is always open.  However, the TSA security checkpoint closes at 9:00p.m. daily.
How do I know the best route from Canada?
Call (800) 715-6722 for real time bridge crossing information.
Are there lockers for storing gear for a day?
No, there are no storage lockers anywhere within the terminal.
What if I have a pet being sent to me?
Get clear information from the shipper: contact information for who the carrier is, the flight number, city of departure, and the arrival time. Animals on commercial flights will be picked up on the Arrivals Level in the baggage claim office: I.D. will be required. Animals shipped as cargo will be picked up at cargo facility on Cayuga Road adjacent to the airport: the shipper should provide contact/pick-up information.
Are pets allowed in the airport?
US Department of Transportation service animals rules can be found here.